WE’RE HERE FOR YOU

We treat you as a person not a number

For any Request
or Emergency

We are always available and easily accessible

1534

Hotline

Available 24/7, just call us and we will do the rest

Facebook Us

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We will make sure to respond to all your requests in 2 hours during working hours and 5 hours otherwise

Email us

cs@securiteassurance.com

We will make sure to respond to all your requests in 2 hours during working hours and 5 hours otherwise

EMPATHY

We treat you as a person not as a policyholder, making insurance easy and transparent for you

SERVICE

Beyond being your technical experts, we thrive to be your service experts

Promptness

We make sure your claims and requests are processed fairly and quickly

CONVENIENCE

We are always available and easily accessible to answer your needs

YOUR EVIDENT INSURANCE PARTNER

Our Advantages

OUR NEW E-POLICY SERVICE

YOU CAN NOW ACCESS YOUR POLICIES ANYTIME AND ANYWHERE!

Log in to your Securite Assurance account under “client section” to:

  • Check the policy’s general information (inception, expiry date, total premium, paid premium and validity status)
  • View or download the policy, and use the e-policy as a valid document in case of claim
  • Track the claim processing and history related to the policy
  • Send a renewal request for policies
  • Pay online

PAYMENT MODALITIES

We provide a wide array of payment modalities to suit every life style.

Cash concierge service:
where you pay cash directly to a collection company from the comfort of your home or work.

 

Bank domiciliation:
where you authorize the bank to automatically collect the payments from your current account without any hassle. This modality offers more flexible installments options.

 

E-payment:
all what you need to do is access the client section of our website securiteassurance.com and proceed by paying your policies with your credit card. Easy!

 

Payment via vouchers:
you’ll pay your dues to the bank via pre-signed vouchers. Not to forget, you can still settle your policies indirectly via your broker or agent

Not to forget, you can still settle your policies indirectly via your broker, agent, or any Securite Assurance branch

CLAIMS

At Securite Assurance, our promise is to be here wherever life takes you, and to deliver a profound impact on people we serve. We consider claims as our own way to “walk the talk” and test our commitment, and it is our duty to handle them seriously.

Here is our promise and we’ll never compromise on it – you have our word on that:

  • Fairness: We always start by assuming your claim is valid and we promise to act in good faith and honor the intent of
    the policy.
  • Expertise: our claim handlers are specialists in their field, and they will appoint any additional experts needed to get
    the best outcome for you.
  • Speed: we make the claims process as fast and as simple as possible. Straightforward claims are often settled the day
    we receive them, and in all other cases you’ll be given your own specialist claims handler who you can contact directly.
  • Empathy: We understand the circumstances resulting in a claim can be highly stressful and we’re here to minimize the
    disruption to your life.

24/7 Hotline

1534

We’re here to help. In case of any claim just call us and we’ll handle it

24/7 Hotline

+961 3 293299

Visit any provider in our network. Present your card, ID, and medical report and you’re in! (Medical report not needed for emergency cases)

24/7 Hotline

+961 3 404047

Visit any provider in our network. Present your card, ID, and medical report and you’re in! (Medical report not needed for emergency cases)

24/7 Hotline

+33 1 41 61 19 36 

We’re here to help. In case of any claim just call us and we’ll handle it

24/7 Hotline

1534

We’re here to help. In case of any claim just call us and we’ll handle it

Visit Our Nearest Office

With more than 10 offices across lebanon, we’re easily accessible

Testimonials

  • A very good and compassionate company.

    Akid Hadchiti

  • I knew your true worth only after interacting with other insurance companies.  Your service is marvelous as compared to other companies that failed to answer my calls and are behind schedule in the processing of files. With such encouraging experience, I have decided to deal with you beginning of next year.

    Zafer Zahr El Dine

  • Impressive reception, nothing surpasses your treatment.

    Johnny Makhlouf

  • The treatment is nothing but superb. I really admired interacting with you. You have earned my respect and I further strengthened my relationship.

    Ibrahim Ayach

  • Interacting with their administration, they displayed decency and positive vibes, especially in legal and claims related affairs.  Believing that I am in good hands, all my projects are now being insured with you.

    Hicham Matar

  • A terrific treatment!

    Rahad Al Dayekh

  • A trust that a person will not even get from his own family. You have true ladies and gentlemen and are quite friendly.  I thank you many folds.

    Amir Rayan Fathallah

  • Speed in processing files and payments of claims. Outstanding service.

    Nader Agdih